Now go to the other side of the counter. As a recruiter are the applicants just that, or are you looking at a person, someone needing your guidance, knowledge and services. Someone you can assist in their job search, help them find a good job fit, their niche and career.
Applicants sometimes tell me, "Wow no one has ever called me back before!" When did we become a society that if people ask a question that they don't deserve an answer. For the job searcher it is like standing at the counter of a fast food restaurant, and beyond not being acknowledged, none ever comes over to help them with their order.
Excel at customer service and excel at being a recruiter.
